Cyn uses a Macintosh, as do I. There is no number pad on a Macintosh keyboard.
A simple trace through the system reveals the following, as I noted:
- Cyn prepared Clue Set #1 in Word (according to Cyn), copied the text into an e-mail, then transmitted the e-mail (again according to Cyn).
- Cyn's e-mail was transmitted and received correctly at YahooGroups, as evidenced by the fact that her text is there and complete at the yahooGroup[s web site:
Note that her text is displayed on YahooGroups as she typed it, including the two extra carriage returns following riddles #4 and #8 and single extra carriage returns following the rest of the riddles.
- Cyn's clues were received correctly by me (using Gmail and received on a Macintosh computer), including the two extra carriage returns preceding the letter counts for riddles #4 and #8 and the single extra carriage return following the other riddles.
Now, given the sequence above, it seems quite clear that Cyn in fact sent a correct outgoing e-mail. There was nothing she had done incorrectly when sending the e-mail. This is clearly evidenced by the fact that the e-mail was received correctly at yahooGroups.
YahooGroups in turn transmitted Cyn's e-mail correctly, as evidenced by the fact that the copy I received was intact and correct.
Given the above, this would seem to indicate that the fault lies somewhere downstream of YahooGroups, which eliminates Cyn entirely as a possible cause. That then leaves the list of possible causes I sent to you as the possible sources of the problem. Of these, the internet service provider (ISP) is by far the least likely possible cause. That would seem to leave as likely causes the e-mail applications of those who received the message with problems as the most likely source of the problems. This could be sure to quirks in the e-mail applications or due to application settings. I cannot tell which from here.
- Cyn hit no bad keys nor erred in any other way in transmitting her e-mail.
- YahooGroups erred in no way in retransmitting her e-mail.
- The e-mail was received correctly as originally sent by at least one recipient (me).
Given the above facts, it is not at all clear to me what other cause one might propose.
P.s.: As a nuclear engineer and later as a high-speed digital satellite communications engineer, I have spent a lifetime troubleshooting. (Would that were not so.) While I by no means claim to be perfect at troubleshooting, in my experience (several decades), when one has traced through a process, any faults in that process generally occur downstream from the last points at which the process functioned properly.